Contact information

As a gentle reminder, we don’t accept refunds, returns or exchanges. This is because all orders are delivered to me first, to ensure quality is perfect, nothing has been damaged and sizing is correct. For any general enquiries, please contact us using the information below:

luxe.bysi@outlook.com (EMAIL) 07735805142 (WHATSAPP) 

RESPONSE TIME: 24-48 HOURS! 

Please Note: 

  • Please include your order number in any enquires you may make for a quicker response 
  • Please ensure your sizing and shipping address is correct at checkout as we are not responsible for any lost or stolen parcels.